We provide the following no-quibble satisfaction guarantees:
Any non-personalised jewellery item: 120 days All coins: 14 days All other non-personalised products: 365 days We are unable to offer satisfaction guarantees on personalised products.
The satisfaction guarantee allows you to claim full refund or replacement providing the goods being returned to us are in saleable condition in their original packaging and earrings have not been worn or removed from their protective sleeve.
Our satisfaction guarantee does not affect your legal rights.
